TERMS AND CONDITIONS


All material on this site is the property of janetpulcho.com (Janet Pulcho), unless otherwise stated.

Janet Pulcho reserves the right to reject your order if we know or suspect that you intend to resell or copy any of our products as a part of a commercial or personal business. By using our website you accept and agree to our Privacy Policy.

Website Content

At Janet Pulcho we do our best, but we can not guarantee that the colours shown on the website exactly reproduce the colours of our products. This may depend on the colour reproduction of your computer screen or mobile device.

Information on this website is subject to change without notice.

Payment

All transactions will be processed in US Dollars and the checkout page will default to US Dollars regardless of your shopping currency. The currency conversion may be displayed for guidance only and may differ to the conversion rate charged by your credit card issuer.

Privacy Policy

Your privacy is important to us. All information collected by Janet Pulcho on this website and via LiqPay is only used for the purpose of processing your order and enhancing our customer service. Under no circumstances will information ever be given or sold to a third party, nor will we ever record any billing details such as LiqPay account information.

All financial transactions are processed by PayPal to ensure the highest level of security. Please click here for LiqPay policies.

Copyright

Unless otherwise stated, copyright in the information and images or artwork prints on this website, extending to all Social Media is owned by or licenced to Janet Pulcho. This website and the content of this website may not be reproduced, duplicated, copied, sold, or otherwise exploited for any purpose, unless specifically authorised by law or in writing by Janet Pulcho.

For commissioned pieces, the copyright remains with the artist, Janet Pulcho, unless the copyright for the artwork is signed over to the person or company who commissioned it.

Copyright and Original Works of Art

Buying an original painting, assumes that you buy the physical object to have and enjoy. You own the artwork, not the copyright to it.



The copyright remains with Janet Pulcho unless:



  • They specifically signed over their copyright to the buyer.
  • The copyright has expired.


Unless one of these circumstances applies, original piece buyer does not automatically acquire the right to reproduce a painting as prints, cards, posters, on clothing, etc, when they purchase a painting - you're acquiring the right to own and enjoy the item but not the right to reproduce it.


This contract is governed by the laws of Ukraine and such other laws which are applicable in the country where the consumer is resident.

Processing and Delivery

Please keep in mind that the delivery times we give you are estimates only. The actual delivery time will have many contributing factors. Please reach out to us before placing your order if it is time sensitive.

Janet Pulcho processing policy is between 2-5 business days (excludes weekends). While Janet Pulcho takes no responsibility for lost, damaged or stolen goods once your order is shipped, we will investigate your specific situation and ensure we work towards an appropriate solution with the shipping provider.

We post all deliveries to the address you provide us with, so check your order dispatch email to ensure that the address is the right one. While Janet Pulcho accepts no responsibility for deliveries made to incorrect or incomplete addresses provided by customers, we will investigate your specific situation and ensure we work towards an appropriate solution.

We ship WORLDWIDE! Please note that a shipment can take up to 30 business days to be delivered once shipped.

IMPORTANT! Placing orders during the COVID-19 pandemic:

Dear friends, presently shipping operators are experiencing international delivery delays to all destinations due to limited airline capacity and government restrictions as a result of COVID-19. What that means for us is that the delivery times may be longer than usual! Please use the dates provided as estimates only, not guarantees. And if your order is time sensitive (like a birthday present) - please drop us a message first! We'd be able to advice you if there's a risk it may be delayed based on your destination!

We may occasionally provide special offers and promotions waiving delivery charges in certain circumstances. We reserve the right to vary, cancel or extend special offers and promotions regarding delivery charges.

IMPORT DUTIES AND TAXES
If your order is to be shipped outside Ukraine, we assume that you're aware of any import duties or taxes that may apply in the country your order is being shipped to. Janet Pulcho will not be responsible for the payment of any such costs, nor will we be responsible for replacing goods that may be seized by customs in your country.

Order cancellations and returns

We accept order cancellations requested within 24 hours of purchase. Please note that refunds may take up to 10 business days to appear in your account. For cancellations, you should write to janet.pulcho@me.com and fill in with requisitions where to send money back.

Please choose carefully, as we do not accept returns if you simply change your mind. But if there is a fault with the product, we will happily exchange or replace your item including return postage.